INFORMATION COLLECTION AND USE

Registration

In order to access certain features on this website, you must complete a registration form, which requires contact information (e.g., name and email address). We may use this information to contact you about the services on our site for which you have expressed interest. You will also be asked to provide demographic information (such as investment goals and trading style) and unique identifiers (such as address). Demographic information is not required but encouraged so we may provide a more personalized experience on our site.

Subscription Order

Our order form also requests contact information (e.g., name and billing address) and financial information (e.g., credit card number, expiration date). We will use this information for billing purposes and to fill your order. If we have trouble processing an order, we will use this contact information to contact you.

Surveys & Contests

From time-to-time our website may request information from you via surveys or contests such as contact information (e.g., name and shipping address) and demographic information (e.g., zip code and age level). Participation in these surveys or contests is completely voluntary, and you therefore may choose whether or not to disclose this information. Contact information will be used to notify winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this website.

Cookies

A cookie is a piece of data we may store on your hard drive containing information about you. For example, if our website stores a cookie on your hard drive, our website would remember your password so that you would not have to retype it each time you visited our website. Cookies also enable us to track and target your interests to enhance your experience on our site. However, we do not use cookies to retrieve information from your computer not originally sent in a cookie. You can program your browser to reject cookies but your use of our website will be limited in some areas.

Some of our business partners use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer our site, track the movement of users, and gather broad demographic information for aggregate use. IP addresses are linked to personally identifiable client profile information. We do not provide this information to third parties.

Sharing

We will share aggregated demographic information with our partners and advertisers, but we will not share any personally identifiable information that would enable the partner or advertiser to identify you.

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

COMMUNICATION FROM US OR THIRD PARTIES

Special Offers

We send all new users a welcoming email to verify password and username. Registered users will occasionally receive information on products, services and special deals and a newsletter. Out of respect for your privacy, we present the option to not receive these types of communications. Please see Choice/Opt-Out below.

Site and Service Updates

We also send users site and service announcement updates. Registered users are not able to de-subscribe from service announcements because they contain important information about the service. Finally, we communicate with users to provide requested services and in regards to issues relating to accounts via email or phone.

CHOICE/OPT-OUT

At the point where we ask for information, our users are given the opportunity to 'opt-in' to permit us to use their information for purposes not directly related to our site. For example, our order form has an 'opt-in' mechanism allowing users who purchase products from us to permit us to put their email addresses on one or more of our lists so they may receive marketing material.

If you no longer wish to receive our newsletter or promotional materials from our partners you may opt-out of receiving these communications by visiting the User Preferences link in the email, following the "Edit Your Profile" link on the website, emailing us at help@wstreet.com or calling 800-286-1145 and asking for customer service.

We will always notify you when your information is being collected by any outside parties. We do this so you can make an informed choice as to whether or not you will proceed with services that require an outside party.

CORRECTION/UPDATING PERSONAL INFORMATION

You may correct, update or remove the personally identifiable information you provided to us at the User Profile page (found at the "Edit Your Profile" link or by emailing our Customer Support (help@wstreet.com).

SECURITY

We take every precaution to protect your sensitive information both online and off-line. Sensitive information (e.g., credit card and social security numbers) received in response to our registration and order forms is encrypted and is protected by SSL, which is among the best encryption software in the industry. While you are on a secure page, such as our order form, the lock icon at the bottom of the page on Web browsers such as Netscape Navigator and Microsoft Internet Explorer appears locked, as opposed to un-locked or open, as it is when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we have also implemented procedures to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices and only employees who need the information to perform a specific job (e.g., our billing clerk or a customer service representative) are granted access to personally-identifiable information. Our employees are required to use password-protected screen-savers. Furthermore, ALL employees are kept up-to-date on our security and privacy practice and our employees are notified and reminded each quarter, as well as each time our policies are revised, of the importance we place on privacy and how employees can ensure your information is protected. Finally, the servers on which we store personally-identifiable information are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you may email us at info@wstreet.com.

LINKS

This website contains links to other websites; however, we are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

NOTIFICATION OF CHANGES

We will use information in accordance with the privacy policy under which the information was collected. We will always post our privacy policy on our website and on our homepage so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.